General Terms
and Conditions of Use
Intelligent Mobility App S.A. hereinafter referred to as ‘taxi.gr‘
Introduction
The User of the services of this website and the taxi Application.gr (hereinafter the “Application”) accepts that all services are provided “as is” and the Application disclaims any responsibility related indicatively to the limited duration, deletion, poor performance or inability to electronically store any User data and / or any content of personal pages/services.
The Application is committed to ensure the privacy of its visitors. These Terms of Use explain how Users’ personal data are managed in accordance with the applied legal framework-Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of people with regard to the processing of personal data and on the free movement of such data, Law 4624/2019 and the relevant legislation.
By accessing, browsing and using the taxi Application.gr, you acknowledge and agree that you have read, understood and agreed to the Terms set forth below, which will also include the privacy policy. We will notify you by email or notification in the taxi Application.gr in case we make a material change to these Terms. You will be deemed to have accepted such change if you continue to use the taxi Application.gr.
Each User is required to accept the use of Cookies in accordance with these Terms the time they visit the Application. By using the Application and accepting this Policy, the User accepts the Application’s use of its Cookies, as explained in detail.
The User is responsible for accessing the services of the Application and such access may require the payment of fees to third parties. The User is solely responsible for paying the relevant fees. In addition, the User is solely responsible for his/her personal equipment with the necessary technological means that allow access to the services of the Application.
Protection of Minors
Visitors to the Application who are minors should always be under the supervision of a parent or guardian.
Definitions
“Taxi.gr” stands for Intelligent Mobility Application A. E, registered in Greece whose registered office is located at 142 Athinon Avenue, 10442 Athens Greece, (the “Company”). Throughout these Terms, any reference to “us”, “we” or “our” shall be a reference to Taxi.gr.
“Service(s)” means taxi.gr brings taxi Drivers in contact with passengers who are looking for a taxi through its Application, directly or indirectly to make a route. Taxi software.gr through its Application provides only mediation and in no case transfer service.
“Transportation Service” means the service (ride-trip) provided by the Driver-User-Operator-Owner-Company to the Passenger through the mediation of finding him through our taxi.gr Application or any other channel.
“Transportation Service Provider” means the Driver-Operator-Owner-Company that legally owns-subleases-operates an EPX taxi and provides transportation services to passengers.
“Account” means the account to which each User must register to use taxi.gr Application to access the taxi services.gr
“Booking” means a booking made by a Passenger for Services through any of our booking channels.
“Driver” means a Driver who has completed registration for Drivers and has been accepted by us to participate as a Driver.
This definition extends to any licensed fleet operator whose employees or authorized personnel may lawfully perform Transportation Services using the Account.
“Disembark” means the arrival location of the Passenger(s) indicated to us when requesting a route.
“Taxi.gr Services” means the mediation services provided by taxi.gr, including the provision, use and maintenance of the Application, the Platform, the Payment Method (provided by Cuorium Technologies Limited), customer support, communication between the Driver and the Passenger and other similar services.
“Taxi.gr Application” means your smartphone and/or any mobile device and/or any web Application for Drivers and Passengers to request/receive/offer Transportation Services.
This includes both the passenger Application and Driver Application. The reference to Taxi.gr Application also includes the use of any other booking channel provided by taxi.gr which includes, but is not limited to, telephone reservations, walk-in office reservations and via email or other social media.
“Operators” – Drivers holding a special taxi license issued by the Ministry of Transport of Greece and/or any other relevant Authority.
“Collection” means the address declared by the Passenger at the time of Booking as the address from which the Vehicle will collect the Passengers.
“Passenger(s), “your”, “your” or “yours” means the customer who uses or books a Transportation Service through our Taxi.gr Application or any other channel.
“Payment” means the fee that the Passenger is obliged to pay to the Driver for the provision of the Transportation Services, which shall include VAT, if Applicable, and/or any other tax due, as determined by us from time to time, which includes payment for the Taxi.gr Service.
“Payment Method System” means the cards, carrier billing and other payment methods used by the Passenger using the Taxi.gr Application to pay for a Service that includes the taxi.gr.
“Platform” means the technology that connects Passengers with Drivers to help them travel between locations of their choice.
The term “Referrer” refers to an existing taxi.gr customer who shares their referral code.
The term “Arbitrator” refers to an individual who is not a client of the existing taxi.gr and receives the referral code from the Referrer.
“Referral” refers to the act of referring someone to become taxi.gr client and be rewarded for it.
The “Referral Code” refers to a unique identifier used by a Referrer to communicate it to a Referral Recipient, which code is used to measure the performance of the Referrer.
“Terms” means these terms and conditions.
“Journey” means a Transportation Service offered by a Driver that transports the Passenger(s) from the pick-up point to the drop-off point.
“User(s)” means anyone who downloads Taxi.gr Application.
“Vehicle” means a vehicle used for the performance of transport services.
“Waiting Time Charge” means a charge for the excessive time spent by the Driver waiting for the Customer to board the Vehicle at the pick-up point.
Who are we? We are an intermediary booking brokerage service platform through which Passengers can book Driver Transportation Services to move between locations of their choice.
Scope of our Service Through Taxi.gr Application, we provide the User with an online platform through which Drivers can contact Passengers to offer their Transportation services and through which such Transportation Services can be provided to Users of the Taxi.gr Application. We act solely as a communication channel between passengers and the Driver, transmitting the relevant data to the relevant Driver and sending passengers a notification for and on behalf of the Driver concerned.
You acknowledge that your ability to receive Transportation Services through your use of the Application Taxi.gr does not establish us as a transportation provider.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, revocable, non-transferable right to access and use Taxi.gr Application on your personal device solely in accordance with these Terms, the privacy policy and Application store terms. You cannot transfer or grant this right to use Taxi.gr Application.
Relationship with Drivers
We have separate terms and conditions governing our relationship with Drivers. In turn, each Driver may provide their own terms and conditions for passenger transportation governing the transportation service provided. Please note that the Transportation Service provided by the Drivers is provided in their own independent capacity as a transportation service provider. It will be the responsibility of such Driver to provide you with tax receipt. The Application Taxi.gr may provide you with an update at the end of your trip which is in no way tax information.
If the User books a taxi or other transportation service through Taxi.gr Application, you enter into a direct legally binding contractual relationship with the Driver for the provision of Transportation Services and we forward the request to potential counterparties of the User, for example Taxi Drivers or Transportation Service Providers.
The Application provides the User with technological mediation and no other service. In particular, the use of the Application does not in any way lead to the conclusion of a passenger transport contract or the conclusion of a mobility service contract between our company and the User.
Any issues or disputes that may arise in connection with the Transportation Service provided by the Drivers must be resolved by the Passengers and Drivers. We will provide you with relevant data in Taxi.gr Application. Complaints or claims regarding the Transport Service must be handled by the Driver or the Mobility Service Provider. Taxi. gr expressly bears no responsibility for third parties, in particular Taxi Drivers and Mobility Service Providers. We are not responsible for, and disclaim any liability in connection with, such complaints, claims and liabilities.
Use of the Service
To use the Taxi.gr Services, you must register for and maintain an active Account. It is necessary to be at least 18 years old to obtain such an account. We requireyou to provide us with certain personal information, such as your name, address, mobile phone number and age and at least one valid payment method supported by us.
This information must be kept accurate, complete, and up to date in your account. If you do not do so, you may not be able to access or use the Taxi.gr Services.
Unless permitted by us, you may only have one account. You agree to comply with all applicable laws when accessing or using Taxi.gr Services, and you mayaccess or use Taxi.gr Services only for lawful purposes.
We may contact you via email or push notification, telephone, text messages at any of the phone numbers provided by you or on your behalf in connection with a Taxi.gr account. The services provided by the Application do not include the use of the Internet, which is a prerequisite for the use of our services.
The User is responsible for ensuring access to the Internet, for selecting a Terminal Device that meets the technical configuration and performance specifications so that the Application can be used and for keeping the necessary software up to date, at their own expense.
The User understands and accepts that the Application does not pre-check the content, but the Application and its competent partners reserve the right (and not the obligation) of the exclusive option of refusing to post/publish or move or delete any content available through its services. Also, the Application and its competent partners reserve the right to delete without notice any content that violates these Terms of Use.
Payment
The charge for the transport service used will be exclusively for the User and the Taxi Driver or Mobility Service Provider and will be governed by legal provisions.
Charges will include VAT where applicable. Payment is made either by payment directly to the Driver (in cash) or through the Payment Methods System. If you choose to pay via the latter instrument, charges and payment will be triggered by us using the preferred payment method you will have chosen in your account. Our payment method system is currently provided by Cuorium Technologies Limited.
If for any reason we are unable to make a payment through your preferred payment method, we will use a secondary payment method listed on your account, if any.
Charges paid by you are final and non-refundable unless otherwise specified by us on a case-by-case basis. By providing a Payment Method Service, we collect payments on behalf of Drivers.
Your obligation to the Driver will be fulfilled when the payment order for money transfer to our bank account is given and completed. You,as the Passenger, are responsible for ensuring that payment is made and for ensuring that there are sufficient funds available.
When you make payments from the in-Application payment service, we receive your payments and forward money to the Guide. In this context, you may be asked for additional information to verify your payment method. Please note that when using the Payment Method Service, there may be third-party payment fees. We are not responsible for such costs and disclaim all liability in this regard. In addition, your payment method may also be subject to additional terms and conditions imposed by the third-party payment service provider.
Our responsibility is limited to the operation of the Payment Method Service and we provide troubleshooting support. Disputes related to the in-Application payment service are also resolved through us. For payment support services please contact: [email protected]. We will be happy to respond to queries submitted by email within a reasonable time.
Credit Card Details
Payments through the Application are processed by a third-party provider, a banking institution. The payment process is based on the terms of the provider of the relevant services, to whose website a secure redirect is made.
The credit card that the User will use to pay for services / subscriptions of the Application, is charged only once and only for the specific transaction, charging his credit card each time one uses the service of the Application taxi. gr in which one participates.
The Application is not responsible for the terms of processing these transactions or the terms of use of personal data adopted by the above providers with whom it cooperates for the completion of commercial transactions.
The Application uses SSL (Secure Sockets Layer) technology. Through this technology, all the data you enter into our Application is encoded before connecting to the internet and then the authenticity of messages and servers is investigated. The Application has a digital protection certificate.
Order and Cancellation of Transportation Service
An order for a Transportation Service is completed when you place an order and the Driver has agreed to take over that order, in which case you will enter into a separate agreement with the Driver to provide a Transportation Service under such terms and conditions as may be agreed with the Driver.
At the booking stage, the Passenger will receive the approximate price of the trip based on vehicle type, ride, pick-up and drop-off location, which will include any intermediate Pickups or Drop offs.
Subject to Waiting Time Charges, additional stops and excessively high traffic, the ride charge may remain within the Approximate suggested frames, provided that the Passenger will not make any changes to the Booking, plus any extras such as tolls, baggage, etc.
The pre-lease cost is added by the Driver upon completion of the ride.
Different charges may apply in different zones. Obtaining consent from the Passenger is necessary for such modification.
Users may be charged with a pre-leasing fee for the use of the Application, in accordance with the price list provided by law, in addition to the cost of using the mobile Terminal Device (such as connection costs) and the provision of a taxi transfer service.
Pre-Lease charge for the passenger per category.
Valid for direct & scheduled rides:
- Taxi: No pre-lease charge applies.
- Comfort Taxi: A pre-rental charge of €1.00 applies to each ride, which is charged to the passenger and is added to the total value of the route.
- Station Wagon Taxi: A pre-rental charge of €2.00 applies to each ride, which is charged to the passenger and is added to the total value of the route.
- Premium Taxi: A pre-lease charge of €3.00 applies to each ride, which is charged to the passenger and is added to the total value of the route.
- Executive Taxi: A pre-rental charge of €5.00 applies to each ride, which is charged to the passenger and is added to the total value of the route.
Fees Policy
Passenger Pre-booking Policy
Pre-booking charge for the passenger per category applies for direct & scheduled rides.
Taxi Services Price List
| Service | € |
| Start (flag drop) | 1,80 |
| Minimum Charge | 4,00 |
| Price / Km 1* – Within Perimeter Zone | 0,90 |
| Price / Km 2* – Outside the Perimeter Zone | 1,25 |
| Price / km – night double tariff (00:00 – 05:00) | 1,25 |
| Time charge / hour** (maximum waiting time 20′) | 15,00 |
| EACH BAGGAGE ≥10kg | 0,39 |
| From Ports, Train Stations, Bus stations KTEL | 1,07 |
| From/to Airport El. Venizelos to/from city center – within the ring – all legal charges and tolls are included. | 40,00 |
| From/to Airport El. Venizelos to/from city center Double tariff (00:00 – 05:00)- Inside the Ring. All legal charges and tolls are included. | 55,00 |
| From & To Airport El. Venizelos | 4,00 |
| Pre-Booking (Appointment) | UP TO 5,65 |
Note: Each route is paid for by the passenger with the selected payment method (or cash or via the Application). A combination of payment methods is not allowed to pay for a route.
The User does not have to pay a fee to the taxi.gr for booking a taxi or any other Transportation Service and regardless of the fare for taxi transportation or the amount owed to the Taxi Driver or the Mobility Service Provider, respectively. It may be necessary to pay an additional charge to the Taxi Driver in connection with the provision of a transfer service by the latter (e.g. for transportation to the airport, luggage, etc.), if this is provided for by the legal provisions, such as the taxi fare regulations based on the table above.
“No Show” routes are bookings where the Driver arrives at the location for pickup, but finds that the passenger is not there to be picked up. Since the service is provided on the taxi.gr side, the Driver and vehicle are bound to the reservation andarrival upon pick-up, it will still be charged. By providing at each booking communication between customer and Driver, as well as the customer receiving confirmation of their booking with the possibility to cancel the route at any time, we cannot accept exception from “no-show” charges.
Taxi Driver fee policy
Commission of taxi.gr on gross ride value: 10% (8.06% + VAT 24%).
Reservations – Rides:
If you cancel the use of an ordered Transportation Service, i.e. if the Driver has accepted your request and then you reject or cancel the Transportation Service, then this request is considered cancelled and you will be required to pay the minimum fare based on the legal price list as specified from the Ministry of Transport.
When the Driver notifies you of the arrival of the Vehicle at its destination and the Passenger does not arrive at the Vehicle within a specified period of time as specified in Taxi.gr Application, the request will also be considered cancelled and the consequences described herein will also apply.
You should note that sometimes the relevant Driver may decide to cancel your request. You agree that we are not responsible for such situations and we will not be liable in connection with them.
We reserve the right, in our sole discretion, to block your Account either temporarily or permanently in the event that you cancel trips frequently or on successive occasions.
You agree that once the Driver arrives, you will receive a notification that he has arrived and the Driver may impose a Waiting Time Charge based on the legal price list. The Passenger is granted a grace period of five (5) minutes to board the Vehicle, in which case the waiting time is omitted.
Flight Arrivals will have a Grace Period of thirty (30) minutes after the flight lands. The official landing time is the one provided by the International Airport website.
Ship Arrivals will have a Grace Period of thirty (30) minutes after anchoring.
Liability, Disclaimer and Indemnification
Subject to the limitationsset forth in these Terms and to the extent permitted by law, we will only be liable for direct damages actually suffered, paid or due to your breach of our obligations with respect to the Taxi.gr Services.
However, and to the extent permitted by law, neither we nor any of our officers, directors, employees, agents, affiliates, agents or others involved in creating, sponsoring, promoting, or otherwise disposing of the Taxi.gr Application and its contents will be responsible for indicatively:
- any consequential loss or damage, any loss of production, loss of profit, loss of revenue, loss of contract, loss or damage to goodwill or reputation, loss of claim;
- any inaccuracy regarding the information about the transport service provider as available in the Taxi.gr Application;
- the Transportation Service provided or offered by the Driver,
- any direct, indirect or consequential damages, losses or costs suffered, incurred or paid by you as a result of, arising out of or in connection with the use, inability to use or delay of our Taxi.gr Application; or
- any bodily injury, death, property damage or other direct, indirect or consequential damages, losses or expenses suffered or paid for, for any reason attributable to the Transportation Service Provider or us, unless due to gross negligence or willful misconduct.
We are not responsible for and disclaim any liability for the use, availability, validity, quality, suitability, and due disclosure of the Transportation Service and make no representations, warranties or conditions of any kind in this regard, implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement, or fitness for a particular purpose.
You acknowledge and agree that the Driver is solely responsible for and assumes all responsibility and liability in connection with the Transportation Service, including any warranties and representations made by the Driver.
The Taxi.gr Application is provided on a “tale quale” and “as available” basis. We do not represent or warrant that access to Taxi.gr Application will be uninterrupted or error-free. In case of any bugs in the software, we will try to fix them shortly. However, the operation of Taxi.gr Application may be limited due to occasional technical errors and we are unable to guarantee that the Taxi Application. gr will operate at all times.
Notwithstanding anything contained herein, our liability to you in connection with these Terms or in any other way arising in connection with them shall be limited to the maximum amount of two hundred euros.
You agree to fully indemnify and hold harmless us, our agents, employees and directors from any claims or losses, including liabilities, damages, costs and expenses of any nature incurred as a result of your use of Taxi.gr Application, including the routes you have made through your use of Taxi.gr Application.
We reserve the right to immediately terminate your use of Taxi.gr Application, if you violate these Terms or we deem it necessary to protect our integrity or the safety of Drivers.
This is without prejudice to any other remedy we may have by law or under these Terms.
Passengers’ good practice
You must handle any issues that arise regarding defects or the quality of the Transportation Services with the Driver or the relevant public authority. You can send us your feedback through Taxi.gr Application.
You are expected to use the Taxi.gr Application in good faith and to act with respect to the Drivers. In the event that you violate these Terms or act maliciously, we reserve the right to close your account without prior notice. This is without prejudice to any other remedy or right we have hereunder by law.
We will make every effort to ensure that Drivers respect passengers and provide professional transportation services. We encourage Drivers to follow our Passenger Charter, however, we cannot guarantee this for every Driver found through Taxi.gr Application.
Our obligations as a booking platform
You agree that we will collect, process and store your booking data as required by law.
This includes first and last names, pick-up point, email address, date and time, destination, geographical location and phone/mobile phone numbers and any other information necessary to perform the service. All information is stored and processed in accordance with our privacy policy.
You agree that we will share this information if required with the Hellenic Police or any other relevant authority.
We will at all times make available to the Passenger during a route and through the provision of the Carriage service the name and other contact details of the Driver who will ultimately provide the service.
You hereby agree to our Privacy Policy and confirm and hold taxi.gr harmless for any claims made for the handling of a Passenger’s personal data when a Booking is made by a User. When a User makes a booking on behalf of a Passenger, Taxi.gr will obtain their consent to the processing and storage of that Passenger’s data, for which the User will at all times remain liable to that Passenger.
Duration
The User understands and accepts that the Application reserves the exclusive right to discontinue the use of the password(s) to its services and/or to discontinue the availability of its content to Users/members, especially when it believes that they have violated the letter and spirit of these Terms of Use, as well as the services themselves.
Intellectual & Industrial Property Rights – Trademarks
Apart from the expressly mentioned exceptions (intellectual property rights of third parties, partners and entities), all content of the Application, including indicatively videos, images, graphics, photographs, drawings, texts, services provided and generally all files of this website, are intellectual property, registered trademarks, configurations, distinctive features and service marks of the Application and are protected by the relevant provisions of Greek law, European law and International conventions and treaties.
Therefore, none of them may be wholly or partially sold, copied, modified, reproduced, republished or uploaded, transmitted or distributed in any way.
The products or services listed on the web pages of the node taxi. gr and bear the trademarks of their respective organizations, companies, collaborating bodies, associations or publications, are their own intellectual and industrial property and therefore these bodies bear the responsibility.
The User understands and accepts that he is not granted the right to reproduce, copy, sell, resell and / or commercially exploit in any way all or part of the content of the Application.
If he does so, he accepts that he is solely responsible for compensation of the above.
Data collection and use
The Application collects personal data a) when the visitor / User subscribes to its services, b) when using its services, c) when visiting its pages and / or entering its promotional / advertising programs and d) when participating in competitions. The personal information that may be collected for the use of the above services are the following: Name – Surname –E-Mail – Phone – Address – Postal Code – City – Country – Profession – Age.
The following types of personal data may also be collected, stored and used:
(a) information about his/her computer as well as his/her visits to, and activity on, it, the Application or related Applications (including [his/her own IP address, geographical location, type and version of his/her browser, his/her operating system, its source of reference, the duration of his/her visit; pages read and navigation paths in the Application or related Applications].
(b) information provided when one registers for the Application or related Applications (including one’s own email address).
(c) the information provided when completing his/her profile in the Application or related Applications (including: his/her name, profile photos, gender, date of birth, etc).
(d) the information he/she provides to the Application for the purpose of subscribing to the updates and newsletters of the Application via email (including his/her name and email address).
(e) the information provided to the Application using the Services available in the Application or related Applications (including the time, frequency and manner of use of the Services).
(f) information related to purchases made in products / services / products and / or services of the Application or other transactions made through the Application or through related Applications (including his name, address, telephone number, email address and credit card details).
(g) the information he/she publishes/posts on the Application or related Applications for the purpose of publishing them on the internet (including the Username he/she has set, his/her profile photos and the content of his/her posts).
(h) information contained in, or linked to, any communication forwarded to the Application, or forwarded through the Application or related Applications (including the content of the communication and the metadata associated with that communication).
(i) any other personal information he/she chooses to send to the Application, and
(j) providing details related to other information collected.
Before disclosing personal data of a third party to the Application, the User must have previously obtained that person’s consent to both the disclosure and processing of his personal data in accordance with this Policy.
Personal data provided through the Application, or related Applications, will be used for the purposes stated in this Policy or on the relevant pages of the Application or related Applications.
The Application may use the User’s personal data to:
(1) manage the Application and associated Applications and activities;
(2) personalize for the User the Application and related Applications,
(3) enable the User to use the services provided through the Application or related Applications,
(4) send commercial, non-promotional, updates to the User;
(5) send the User notifications which he/she has specifically requested to receive;
(6) send the User newsletters via e-mail, if he/she has chosen to do so (he/she may at any time inform the Application that he/she no longer wishes to subscribe to the newsletter),
(7) inform the Application of promotions related to his/her activity (or the activities of carefully selected third parties) that may be of interest to the User, by post or, if he/she has consented to this, by email or similar technology (he/she may at any time inform the Application that he/she does not wish to receive marketing updates);
(8) provide third parties with statistical information about Users (but without the recipients of such data being able to personalize any User through them),
(9) manage queries and complaints originating from, or referring to, Users of the Application or related Applications;
(10) keep the Application as well as associated Applications secure and avoid fraud;
(11) verify compliance with the terms and conditions governing the use of the Application or related Applications (including the control of private messages sent through the Application or the private messaging service of linked Applications).
Privacy Settings can be used to restrict the publication of User information in the Application or related Applications, and can be customized using the privacy settings in the Application or related Applications.
Without the prior express consent of the User, the Application will not disclose his personal information to any third party for direct marketing purposes of the same or any other third party.
The Application will only share with the payment service provider the information necessary to process payments made by the User through the Application or related Applications, to refund and to handle complaints and questions related to such payments and refunds.
Correction and/or deletion of personal data
The Application gives Users the right to delete their personal data, correct and/or update their personal data and/or inactivate their registration, at any time, by sending a relevant email to the Application.
Transfer and disclosure of personal data
The Application undertakes not to sell, rent or in any way publish and/or disclose the personal data of visitors / Users / members of the Application to any third party.
The Application may transfer personal data of its visitors/ Users/ members to third legal and/or natural persons only if it:
- has the prior explicit consent of visitors/Users to transfer personal data.
- the transfer of personal data to legal and/or natural persons cooperating with the Application becomes necessary for the implementation of Users’ wishes and/or orders. Legal and natural persons cooperating with the Application have the right to process the personal data that Users/members of the Application submit to it only to the extent strictly necessary to provide support to the Application.
- it is required due to compliance with the relevant provisions of the law and to the competent authorities only.
The Application may disclose Users’ personal information to any employee, executive, insurer, professional advisor, agent, supplier or subcontractor, to the extent reasonably necessary for the purposes set forth in this Policy.
The Application may disclose the personal information of Users:
(a) to the extent required by law;
(b) in connection with existing or potential legal proceedings;
(c) to establish, exercise or protect its legal rights (including providing information to third parties to prevent fraud and mitigate credit risk);
(d) the service provider – Driver for communication between them;
(e) to any person who reasonably believes that he may bring an action in court or other competent authority for disclosure of personal information, where in the reasonable judgment of those responsible for enforcement such court or competent authority would be reasonably likely to order the disclosure of such personal information.
Except as provided for in this Policy, the Application will not make Users’ personal information available to third parties.
International Data Transfers
The information collected by the Application may be stored, processed and transferred to any of the countries in which it operates or co operates in order to facilitate the use of this information in accordance with this Policy.
Personal information that Users post on the Application or related Applications may be made available over the internet around the world. The Application cannot prevent the use, or misuse, of this information by other persons. In any case, the transfer to third countries will be made in accordance with the requirements of Regulation (EU) 2016/679, Law 4624/2019 and the relevant legislation and only in full compliance with what the legislation stipulates.
Retention of Personal Data
This Section sets forth our personal data retention policies and procedures designed to ensure that the Application complies with its legal obligations regarding the retention and deletion of personal information.
Personal information processed by the Application for any reason will not be retained for longer than necessary for that purpose. The Application keeps your personal information for six months after you unsubscribe from the Application.
Notwithstanding the provisions of this Section, the Application will retain documents (including electronic documents) that include personal data:
(a) To the extent required by law;
(b) If the implementers consider that these documents are relevant to any existing or potential legal/judicial proceedings,
(c) To establish, exercise or protect its legal rights (including information to third parties for the purpose of fraud prevention and credit risk mitigation)
Rights regarding the personal data processed by the Application and the website
Users of the Application are notified that they have the right to:
Access to their data,
Correction of their data in case of inaccuracy,
Deletion of their data in specific cases,
Restriction of processing of their data,
Object to the processing of their data,
Transfer of their data to another company,
Complain to the Personal Data Protection Authority in case of an unfortunate incident of violation of their data.
The Application will examine and respond to the above requests of Users within one month of their receipt, and exceptionally this deadline can be extended by another 2 months, if further time is required.
We inform Users that for any issue regarding the security of their data related to the Application, they can contact their request at the email: support@taxi.gr .
Links to other sites-social media
The taxi.gr or related Applications have hyperlinks to, and details about, third-party websites or related Applications.
The Application does not control and bears no responsibility for the availability, content, personal data protection and privacy policy, quality and completeness of the services of other web sites and pages to which it refers through “links”, hyperlinks or advertising banners.
The Application should not be considered to endorse or accept the content or services of the websites and pages to which it refers or that it is linked to in any other way.
Applicable law and other terms
The above terms and conditions of use of the Application, as well as any modification thereof, are governed and supplemented by Greek law, European Union law and relevant International treaties, and the competent Courts for the resolution of any dispute are the Courts of Athens. Any provision of the above terms becomes contrary to the law, automatically ceases to apply, without in any way affecting the validity of the other terms.
These terms constitute the entire agreement between the Application and the visitor/User of its pages and services and bind only them. No modification of these terms will be taken into account and will be part of this agreement, if it has not been formulated in writing and has not been incorporated into it.
These terms of use prevail over any other terms and apply to all services of the Application without exception, without the need for other specific terms.
The User who uses this website and its services is presumed to accept these terms unconditionally, if he does not submit a request for objection. The Application is managed by Intelligent Mobility Application S.A.
The Application may update this Policy from time to time by publishing the new version in the Application or related Applications.
The User should regularly check this page and confirm that he agrees with any changes to the terms of this Policy by continuing to use the Application.
The Application may inform Users of changes to this Policy (either via email or through the private messaging service of the Application or related Applications).
The management and protection of the personal data of the visitor/User of the services of the Application is subject to the terms of this section, as well as to the relevant provisions of Greek legislation [REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Regulation on Data Protection), Law 4624/2019 and related legislation].
These terms are formulated taking into account both the rapid development of technology and in particular the internet and the existing – although not fully developed – network of legal regulations on these issues. In this context, any possible relevant regulation will be the subject of this section.
In any case, the Application reserves the right to change the terms of protection of personal data after informing visitors/Users and within the existing or potential legal framework.
If a visitor/User does not agree with the terms of protection of personal data provided herein, he/she must not use the services of the Application and in particular one should refuse to register as a member.
Given the nature and volume of the internet, under any circumstances, including negligence, the Application is not responsible for any form of damage suffered by the visitor/User of the pages, services, options and contents of the Application to which one proceeds on his own initiative and with the knowledge of the terms hereof.
COOKIES
The Application and the Website may use cookies to identify the User of certain services and pages. The node and connected Applications use cookies.
A cookie is a file containing an identification code (a sequence of numbers and letters) that has been sent by a server to a browser where it is stored. Each time the browser requests a page from the server, the identification code is sent back to it.
Cookies can be either permanent or relate to a single session. Persistent cookies are stored by the browser and remain active either until their expiration date or until the User deletes them. Those relating to a single session expire upon termination of the connection, as soon as the browser is deactivated (closed).
In cooperation with our trusted partners, we use cookies for the following purposes:
- Mandatory Cookies
We use these cookies to ensure optimal functionality of the Application in the following:
- Identify Users who have browsed the Application at least once or are registered members of the Application and allow them to be presented with a personalized version of the Application.
- Eliminate the need for Users who have signed in to the Application once, to re-enter information necessary for their better browsing.
- Communication with our website through a series of contact and information forms.
2.Functional Cookies
We use these cookies to measure the usage behavior of visitors to our website/application with the ultimate goal of optimizing it. Using web analytics provided by Google Analytics we can analyze the pages visited by Users, as well as other statistics (e.g. time spent on the page, website from which they came, number of pages per visit, etc.) And through them we can provide optimized content in the Application (based on User interests). We also use the aforementioned statistics to record Users’ wishes and define advertising strategy based on them.
3.Other websites’ Cookies και Behaviorally Targeted Advertising Cookies (third party):
On the pages of the Application there are cookies that are not directly related to the Application, but concern partners, advertisers or sponsors.
When you visit a page that contains data from other sites such as YouTube or Facebook, these sites use their own cookies on your device/browser. The Application does not control these cookies nor does it have access to them according to the way cookies work (only those who created them have access to cookies). Please check the policy of these sites for more information about these cookies.
Behaviorally Targeted Advertising Cookies store Users’ preferences regarding the services they have browsed, in order to display relevant ads on third-party websites, depending on their interests.
If for any reason you do not wish to receive cookies, you must modify your browser settings accordingly so that it either notifies you of the use of cookies or does not allow their use. You should note that any settings that do not allow the use of cookies may affect the way and/or ability of the Application to provide services, facilities or certain functions. Failure to make such settings is understood as acceptance of the receipt and storage of cookies by the Application.
A cookie with a unique identification code (sequence of numbers and letters) is stored on the hard drive of the User of the Application during one’s visit, by Intelligent Mobility Application SA.
Some pages/advertisements may use Adobe Flash Player to provide video content or advertisements to Users. Adobe uses its own cookies, which are not managed by your device’s browser, but are managed by Flash Player for similar purposes, such as storing preferences or storing information about Users. Flash cookies work differently from other cookies, as all information is stored in one cookie. You can control how much information can be stored in these cookies, but you cannot control what kind of information is stored in them.
How can I manage or stop the use of cookies?
Many Users find the idea of using information intrusive to their personal data, especially when the use of such information is made by third parties. For example, you may object to the use of your information (derived from your browsing history on a website) to conduct an advertising campaign. If you want to prevent the use of cookies while browsing, you can do so by following these steps, knowing that this will affect the functionality of the Application.
You can delete the cookies that have been created from your hard drive.
You can also change your preferences/settings in your web browser. In some cases you can accept cookies from certain sites and block the creation of third-party cookies. In others, you can block cookies from specific advertisers. Please be aware that deleting or blocking cookies may reduce the functionality of the site you are browsing. For more information about cookies, you can visit www.allaboutcookies.org page or go to the help menu in your browser. If you have trouble deleting or blocking cookies from your browser, please contact your browser provider.